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Fixed-Base Operators (FBOs) are essential to general aviation, offering critical services such as fueling, aircraft handling, ramp operations, and customer support. As the industry evolves in both North America and Europe, FBOs face mounting pressure from rising costs, technology lag, labor shortages, regulatory complexity, and increasingly demanding clientele. This white paper examines the challenges confronting FBOs across two continents and explores
how Global Wave Dynamics (GWD)—through its Global Competency Center (GCC) in India—in combination with a technology-driven solution to streamline and modernize ground handling operations, can help FBOs streamline operations, reduce overhead, digitize workflows, and deliver consistently excellent service.
The answer lies in two things:
Let’s break it down.
Most operational pain points for private jet companies come down to a few common themes:
Every department uses its own tool — one for scheduling, another for crew management, another for maintenance. None of them talk to each other naturally. That means people waste hours doing manual data entry, chasing down updates, and fixing errors.
Your most skilled dispatchers and ops staff are spending time on things like:
These tasks are critical — but they’re not where your experts should spend most of their time.
Most operational pain points for private jet companies come down to a few common themes:
Most operational pain points for private jet companies come down to a few common themes:
Your most skilled dispatchers and ops staff are spending time on things like:
These tasks are critical — but they’re not where your experts should spend most of their time.